Zoom
A comprehensive redesign of the Zoom mobile application to improve navigation and user experience.
Role
Role
Role
Role
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
Duration
Duration
Duration
Duration
2 Months
2 Months
2 Months
2 Months
Tools
Tools
Tools
Tools
Figma, Notion
Figma, Notion
Figma, Notion
Figma, Notion
Overview
Overview
Overview
Overview
As part of our Creative Labs project, our team, the ZoomZooms, took on the challenge of revamping Zoom's mobile application. We're a group of four sophomore students who identified accessibility and navigation issues in the current app and set out to enhance the overall user experience through thoughtful redesign. Over eight weeks, we worked collaboratively to analyze user needs, ideate solutions, and create a more intuitive interface for Zoom's mobile users.
At the time of this redesign, the Zoom mobile app was at version 5.8.0.
As part of our Creative Labs project, our team, the ZoomZooms, took on the challenge of revamping Zoom's mobile application. We're a group of four sophomore students who identified accessibility and navigation issues in the current app and set out to enhance the overall user experience through thoughtful redesign. Over eight weeks, we worked collaboratively to analyze user needs, ideate solutions, and create a more intuitive interface for Zoom's mobile users.
At the time of this redesign, the Zoom mobile app was at version 5.8.0.
As part of our Creative Labs project, our team, the ZoomZooms, took on the challenge of revamping Zoom's mobile application. We're a group of four sophomore students who identified accessibility and navigation issues in the current app and set out to enhance the overall user experience through thoughtful redesign. Over eight weeks, we worked collaboratively to analyze user needs, ideate solutions, and create a more intuitive interface for Zoom's mobile users.
At the time of this redesign, the Zoom mobile app was at version 5.8.0.
As part of our Creative Labs project, our team, the ZoomZooms, took on the challenge of revamping Zoom's mobile application. We're a group of four sophomore students who identified accessibility and navigation issues in the current app and set out to enhance the overall user experience through thoughtful redesign. Over eight weeks, we worked collaboratively to analyze user needs, ideate solutions, and create a more intuitive interface for Zoom's mobile users.
At the time of this redesign, the Zoom mobile app was at version 5.8.0.
Problem
Problem
Problem
Problem
Many users found the Zoom mobile app difficult to navigate, with key features like chat rated poorly in convenience. Its unintuitive interface discouraged use, especially among students, teachers, and professionals who rely on Zoom for seamless communication.
Many users found the Zoom mobile app difficult to navigate, with key features like chat rated poorly in convenience. Its unintuitive interface discouraged use, especially among students, teachers, and professionals who rely on Zoom for seamless communication.
Many users found the Zoom mobile app difficult to navigate, with key features like chat rated poorly in convenience. Its unintuitive interface discouraged use, especially among students, teachers, and professionals who rely on Zoom for seamless communication.
Many users found the Zoom mobile app difficult to navigate, with key features like chat rated poorly in convenience. Its unintuitive interface discouraged use, especially among students, teachers, and professionals who rely on Zoom for seamless communication.
Solution
Solution
Solution
Solution
We streamlined Zoom’s mobile interface by simplifying navigation, introducing intuitive gestures for chat access, and integrating meeting tools into clearer menus. These updates aimed to reduce confusion and improve ease of use for common actions.
We streamlined Zoom’s mobile interface by simplifying navigation, introducing intuitive gestures for chat access, and integrating meeting tools into clearer menus. These updates aimed to reduce confusion and improve ease of use for common actions.
We streamlined Zoom’s mobile interface by simplifying navigation, introducing intuitive gestures for chat access, and integrating meeting tools into clearer menus. These updates aimed to reduce confusion and improve ease of use for common actions.
We streamlined Zoom’s mobile interface by simplifying navigation, introducing intuitive gestures for chat access, and integrating meeting tools into clearer menus. These updates aimed to reduce confusion and improve ease of use for common actions.
Scope &
Constraints
Scope &
Constraints
Scope &
Constraints
Scope &
Constraints
Our project aimed to improve app navigation, increase accessibility to chat and other frequently used features, and redesign key interface elements.
We faced several constraints. The 8-week timeline required efficient planning and execution, and we conducted only two user tests due to limited time. Balancing the needs of diverse user groups was also challenging, requiring thoughtful consideration of different use cases and preferences.
Our team, The ZoomZooms, included four UX designers. As team lead, I guided the design process while collaborating with Khushi Darji, Winnie Huang, and Audrey Arias-Justo. Our flat structure and shared responsibilities allowed us to approach problems from multiple perspectives while maintaining a unified design vision.
Our project aimed to improve app navigation, increase accessibility to chat and other frequently used features, and redesign key interface elements.
We faced several constraints. The 8-week timeline required efficient planning and execution, and we conducted only two user tests due to limited time. Balancing the needs of diverse user groups was also challenging, requiring thoughtful consideration of different use cases and preferences.
Our team, The ZoomZooms, included four UX designers. As team lead, I guided the design process while collaborating with Khushi Darji, Winnie Huang, and Audrey Arias-Justo. Our flat structure and shared responsibilities allowed us to approach problems from multiple perspectives while maintaining a unified design vision.
Our project aimed to improve app navigation, increase accessibility to chat and other frequently used features, and redesign key interface elements.
We faced several constraints. The 8-week timeline required efficient planning and execution, and we conducted only two user tests due to limited time. Balancing the needs of diverse user groups was also challenging, requiring thoughtful consideration of different use cases and preferences.
Our team, The ZoomZooms, included four UX designers. As team lead, I guided the design process while collaborating with Khushi Darji, Winnie Huang, and Audrey Arias-Justo. Our flat structure and shared responsibilities allowed us to approach problems from multiple perspectives while maintaining a unified design vision.
Our project aimed to improve app navigation, increase accessibility to chat and other frequently used features, and redesign key interface elements.
We faced several constraints. The 8-week timeline required efficient planning and execution, and we conducted only two user tests due to limited time. Balancing the needs of diverse user groups was also challenging, requiring thoughtful consideration of different use cases and preferences.
Our team, The ZoomZooms, included four UX designers. As team lead, I guided the design process while collaborating with Khushi Darji, Winnie Huang, and Audrey Arias-Justo. Our flat structure and shared responsibilities allowed us to approach problems from multiple perspectives while maintaining a unified design vision.
Process
Process
Process
Process
User Research
User Research
User Research
User Research
We kicked off our project by conducting a comprehensive survey to understand user preferences and behaviors. Our research yielded valuable insights, revealing:
We kicked off our project by conducting a comprehensive survey to understand user preferences and behaviors. Our research yielded valuable insights, revealing:
We kicked off our project by conducting a comprehensive survey to understand user preferences and behaviors. Our research yielded valuable insights, revealing:
We kicked off our project by conducting a comprehensive survey to understand user preferences and behaviors. Our research yielded valuable insights, revealing:
40%
40%
40%
40%
rated the chat feature 3 or lower on a 5-point scale.
rated the chat feature 3 or
lower on a 5-point scale.
rated the chat feature 3 or lower on a 5-point scale.
rated the chat feature 3 or lower on a 5-point scale.
80%+
80%+
80%+
80%+
were unaware of or never used Safe Driving Mode.
were unaware of or never
used Safe Driving Mode.
were unaware of or never used Safe Driving Mode.
were unaware of or never used Safe Driving Mode.
82.8%
82.8%
82.8%
82.8%
frequently used the chat
frequently used the
chat
frequently used the chat
frequently used the chat
51.7%
51.7%
51.7%
51.7%
regularly used reactions or raise hand
regularly used
reactions or raise hand
regularly used reactions or raise hand
regularly used reactions or raise hand
Analysis
Analysis
Analysis
Analysis
In the analysis phase, we synthesized research findings into four key user personas representing Zoom’s mobile audience. These personas helped us understand the varying needs of students, teachers, professionals, and parents—each with distinct goals, frustrations, and expectations when using Zoom on the go.
In the analysis phase, we synthesized research findings into four key user personas representing Zoom’s mobile audience. These personas helped us understand the varying needs of students, teachers, professionals, and parents—each with distinct goals, frustrations, and expectations when using Zoom on the go.
In the analysis phase, we synthesized research findings into four key user personas representing Zoom’s mobile audience. These personas helped us understand the varying needs of students, teachers, professionals, and parents—each with distinct goals, frustrations, and expectations when using Zoom on the go.
In the analysis phase, we synthesized research findings into four key user personas representing Zoom’s mobile audience. These personas helped us understand the varying needs of students, teachers, professionals, and parents—each with distinct goals, frustrations, and expectations when using Zoom on the go.
User Personas
User Personas
User Personas
User Personas
The
Busy
Student
Age: 20
Tech Familiarity: High
Usage: Daily
Relies on Zoom mobile for classes but struggles with cluttered navigation. Needs quick access to chat and reactions, and a clean interface that supports multitasking.
Busy
Student
Click to flip
The
Remote
Manager
Age: 42
Tech Familiarity: Moderate
Usage: Weekly
Uses Zoom to run team meetings but finds key settings hard to locate. Needs a more intuitive layout, quick access to tools, and fewer steps to switch views during busy workdays.
Remote
Manager
Click to flip
The
Remote
Manager
Age: 42
Tech Familiarity: Moderate
Usage: Weekly
Uses Zoom to run team meetings but finds key settings hard to locate. Needs a more intuitive layout, quick access to tools, and fewer steps to switch views during busy workdays.
Remote
Manager
Click to flip
The
Remote
Manager
Age: 42
Tech Familiarity: Moderate
Usage: Weekly
Uses Zoom to run team meetings but finds key settings hard to locate. Needs a more intuitive layout, quick access to tools, and fewer steps to switch views during busy workdays.
Remote
Manager
Click to flip
The
Remote
Manager
Age: 42
Tech Familiarity: Moderate
Usage: Weekly
Uses Zoom to run team meetings but finds key settings hard to locate. Needs a more intuitive layout, quick access to tools, and fewer steps to switch views during busy workdays.
Remote
Manager
Click to flip
The
Occasional
Parent User
Age: 35
Tech Familiarity: Low
Usage: Occasionally
Uses Zoom for school meetings but feels overwhelmed by the layout. Needs fewer buttons, clear visuals, and better hierarchy to reduce confusion.
Occasional
Parent User
Click to flip
The
Occasional
Parent User
Age: 35
Tech Familiarity: Low
Usage: Occasionally
Uses Zoom for school meetings but feels overwhelmed by the layout. Needs fewer buttons, clear visuals, and better hierarchy to reduce confusion.
Occasional
Parent User
Click to flip
The
Occasional
Parent User
Age: 35
Tech Familiarity: Low
Usage: Occasionally
Uses Zoom for school meetings but feels overwhelmed by the layout. Needs fewer buttons, clear visuals, and better hierarchy to reduce confusion.
Occasional
Parent User
Click to flip
The
Occasional
Parent User
Age: 35
Tech Familiarity: Low
Usage: Occasionally
Uses Zoom for school meetings but feels overwhelmed by the layout. Needs fewer buttons, clear visuals, and better hierarchy to reduce confusion.
Occasional
Parent User
Click to flip
The
Virtual
Instructor
Age: 54
Tech Familiarity: Moderate
Usage: Daily
Teaches large classes and needs better multitasking on mobile. Struggles with hidden features and limited visibility. Needs quick access to chat, reactions, and meeting tools.
Virtual
Instructor
Click to flip
The
Virtual
Instructor
Age: 54
Tech Familiarity: Moderate
Usage: Daily
Teaches large classes and needs better multitasking on mobile. Struggles with hidden features and limited visibility. Needs quick access to chat, reactions, and meeting tools.
Virtual
Instructor
Click to flip
The
Virtual
Instructor
Age: 54
Tech Familiarity: Moderate
Usage: Daily
Teaches large classes and needs better multitasking on mobile. Struggles with hidden features and limited visibility. Needs quick access to chat, reactions, and meeting tools.
Virtual
Instructor
Click to flip
The
Virtual
Instructor
Age: 54
Tech Familiarity: Moderate
Usage: Daily
Teaches large classes and needs better multitasking on mobile. Struggles with hidden features and limited visibility. Needs quick access to chat, reactions, and meeting tools.
Virtual
Instructor
Click to flip
The
Busy
Student
Age: 20
Tech Familiarity: High
Usage: Daily
Relies on Zoom mobile for classes but struggles with cluttered navigation. Needs quick access to chat and reactions, and a clean interface that supports multitasking.
Busy
Student
Click to flip
The
Busy
Student
Age: 20
Tech Familiarity: High
Usage: Daily
Relies on Zoom mobile for classes but struggles with cluttered navigation. Needs quick access to chat and reactions, and a clean interface that supports multitasking.
Busy
Student
Click to flip
The
Busy
Student
Age: 20
Tech Familiarity: High
Usage: Daily
Relies on Zoom mobile for classes but struggles with cluttered navigation. Needs quick access to chat and reactions, and a clean interface that supports multitasking.
Busy
Student
Click to flip
The
Busy
Student
Age: 20
Tech Familiarity: High
Usage: Daily
Relies on Zoom mobile for classes but struggles with cluttered navigation. Needs quick access to chat and reactions, and a clean interface that supports multitasking.
Busy
Student
Click to flip
The
Remote
Manager
Age: 42
Tech Familiarity: Moderate
Usage: Weekly
Uses Zoom to run team meetings but finds key settings hard to locate. Needs a more intuitive layout, quick access to tools, and fewer steps to switch views during busy workdays.
Remote
Manager
Click to flip
The
Occasional
Parent User
Age: 35
Tech Familiarity: Low
Usage: Occasionally
Uses Zoom for school meetings but feels overwhelmed by the layout. Needs fewer buttons, clear visuals, and better hierarchy to reduce confusion.
Occasional
Parent User
Click to flip
The
Virtual
Intructor
Age: 54
Tech Familiarity: Moderate
Usage: Daily
Teaches large classes and needs better multitasking on mobile. Struggles with hidden features and limited visibility. Needs quick access to chat, reactions, and meeting tools.
Virtual
Instructor
Click to flip
Pain Points
Pain Points
Pain Points
Pain Points
Unclear hiearchy
Unclear hiearchy
Unclear hiearchy
Unclear hiearchy
Poor Visibility
Poor Visibility
Poor Visibility
Poor Visibility
Too Many Steps
Too Many Steps
Too Many Steps
Too Many Steps
Overwhelming Design
Overwhelming Design
Overwhelming Design
Overwhelming Design
Low Discoverability
Low Discoverability
Low Discoverability
Low Discoverability
Visual Clutter
Visual Clutter
Visual Clutter
Visual Clutter
Hidden Features
Hidden Features
Hidden Features
Hidden Features
Confusing Layout
Confusing Layout
Confusing Layout
Confusing Layout
Feature Overload
Feature Overload
Feature Overload
Feature Overload
Unclear hiearchy
Unclear hiearchy
Unclear hiearchy
Unclear hiearchy
Poor Visibility
Poor Visibility
Poor Visibility
Poor Visibility
Too Many Steps
Too Many Steps
Too Many Steps
Too Many Steps
Overwhelming Design
Overwhelming Design
Overwhelming Design
Overwhelming Design
Low Discoverability
Low Discoverability
Low Discoverability
Low Discoverability
Visual Clutter
Visual Clutter
Visual Clutter
Visual Clutter
Hidden Features
Hidden Features
Hidden Features
Hidden Features
Confusing Layout
Confusing Layout
Confusing Layout
Confusing Layout
Feature Overload
Feature Overload
Feature Overload
Feature Overload
Stage
Join Class
Mute/Unmute
Use Chat
Use Reaction
Switch View
Modes
Action
Joins class from mobile while commuting or multitasking
Tries to mute mic quickly while entering late
Tries to open chat and send message to class
Wants to raise hand or respond during lecture
Tries to switch from speaker to gallery mode during discussion
Emotions
& Thoughts
I need to mute
fast during
noise!
I need to mute
fast during
noise!
URGENCY
URGENCY
Confusion
Confusion
Curiosity
Curiosity
uncertainty
uncertainty
Where was
the chat again?
Where was
the chat again?
Did I join the
right meeting?
Did I join the
right meeting?
Let me quickly
raise my hand
or react!
Let me quickly
raise my hand
or react!
Tension
Tension
I want to see
the whole class.
I want to see
the whole class.
Opportunities
Meeting name shown up top with dropdown for details
Prominent mute and video control buttons
More accessible chat opened with a simple swipe
Reactions placed above input for quicker access mid-chat
Streamline view toggle inside Menu, with visual previews of each layout
User Journey Map for 'The Lab Manager' Persona
User Journey Map for 'The Busy Student' Persona
User Journey Map for 'The Busy Student' Persona
Building on this foundation, we created user journey maps to visualize how these users navigate the app in real scenarios. For the Busy Student, we mapped out core tasks like joining class, accessing chat, and multitasking during meetings—surfacing key friction points around navigation, visibility, and feature discoverability that directly informed our redesign decisions.
Building on this foundation, we created user journey maps to visualize how these users navigate the app in real scenarios. For the Busy Student, we mapped out core tasks like joining class, accessing chat, and multitasking during meetings—surfacing key friction points around navigation, visibility, and feature discoverability that directly informed our redesign decisions.
Building on this foundation, we created user journey maps to visualize how these users navigate the app in real scenarios. For the Busy Student, we mapped out core tasks like joining class, accessing chat, and multitasking during meetings—surfacing key friction points around navigation, visibility, and feature discoverability that directly informed our redesign decisions.
Building on this foundation, we created user journey maps to visualize how these users navigate the app in real scenarios. For the Busy Student, we mapped out core tasks like joining class, accessing chat, and multitasking during meetings—surfacing key friction points around navigation, visibility, and feature discoverability that directly informed our redesign decisions.
User Journey Map for 'The Busy Student' Persona
User Journey Map for 'The Busy Student' Persona
Ideation
Ideation
Ideation
Ideation
Following our analysis phase, each of us created individual sketches for redesign concepts. We then came together to discuss our ideas, identifying key features from each sketch that we felt would best address user needs. This collaborative approach allowed us to synthesize our diverse perspectives into a cohesive vision for the redesign.
Following our analysis phase, each of us created individual sketches for redesign concepts. We then came together to discuss our ideas, identifying key features from each sketch that we felt would best address user needs. This collaborative approach allowed us to synthesize our diverse perspectives into a cohesive vision for the redesign.
Following our analysis phase, each of us created individual sketches for redesign concepts. We then came together to discuss our ideas, identifying key features from each sketch that we felt would best address user needs. This collaborative approach allowed us to synthesize our diverse perspectives into a cohesive vision for the redesign.
Following our analysis phase, each of us created individual sketches for redesign concepts. We then came together to discuss our ideas, identifying key features from each sketch that we felt would best address user needs. This collaborative approach allowed us to synthesize our diverse perspectives into a cohesive vision for the redesign.
Ideation
Sketches
Design & Prototype
Design & Prototype
Design & Prototype
Design & Prototype
After ideation, we moved into wireframing and prototyping to refine the app’s structure and interactions. This phase focused on translating our research insights into accessible, intuitive screen flows—starting with low-fidelity wireframes and ending with high-fidelity prototypes.
After ideation, we moved into wireframing and prototyping to refine the app’s structure and interactions. This phase focused on translating our research insights into accessible, intuitive screen flows—starting with low-fidelity wireframes and ending with high-fidelity prototypes.
After ideation, we moved into wireframing and prototyping to refine the app’s structure and interactions. This phase focused on translating our research insights into accessible, intuitive screen flows—starting with low-fidelity wireframes and ending with high-fidelity prototypes.
After ideation, we moved into wireframing and prototyping to refine the app’s structure and interactions. This phase focused on translating our research insights into accessible, intuitive screen flows—starting with low-fidelity wireframes and ending with high-fidelity prototypes.
We began by creating grayscale wireframes to map out core flows and simplify navigation. Key elements included a trimmed-down nav bar, vertical swipe chat access, and dropdowns for meeting settings—each shaped by user feedback and accessibility goals.
We began by creating grayscale wireframes to map out core flows and simplify navigation. Key elements included a trimmed-down nav bar, vertical swipe chat access, and dropdowns for meeting settings—each shaped by user feedback and accessibility goals.
We began by creating grayscale wireframes to map out core flows and simplify navigation. Key elements included a trimmed-down nav bar, vertical swipe chat access, and dropdowns for meeting settings—each shaped by user feedback and accessibility goals.
We began by creating grayscale wireframes to map out core flows and simplify navigation. Key elements included a trimmed-down nav bar, vertical swipe chat access, and dropdowns for meeting settings—each shaped by user feedback and accessibility goals.
Building on these wireframes, we developed polished, interactive prototypes in Figma that brought our solutions to life. These mockups emphasized clarity, ease of use, and responsiveness—refining layout, contrast, and interactions to meet the needs of Zoom’s mobile users more effectively.
Building on these wireframes, we developed polished, interactive prototypes in Figma that brought our solutions to life. These mockups emphasized clarity, ease of use, and responsiveness—refining layout, contrast, and interactions to meet the needs of Zoom’s mobile users more effectively.
Building on these wireframes, we developed polished, interactive prototypes in Figma that brought our solutions to life. These mockups emphasized clarity, ease of use, and responsiveness—refining layout, contrast, and interactions to meet the needs of Zoom’s mobile users more effectively.
Building on these wireframes, we developed polished, interactive prototypes in Figma that brought our solutions to life. These mockups emphasized clarity, ease of use, and responsiveness—refining layout, contrast, and interactions to meet the needs of Zoom’s mobile users more effectively.
We minimized the nav bar to just the essential icons (mute, video, menu), added a fullscreen button at the top right, and clearly displayed the meeting name with a dropdown. A visual cue at the bottom hints at swipe-up access to chat, helping users interact without clutter.
We minimized the nav bar to just the essential icons (mute, video, menu), added a fullscreen button at the top right, and clearly displayed the meeting name with a dropdown. A visual cue at the bottom hints at swipe-up access to chat, helping users interact without clutter.
We minimized the nav bar to just the essential icons (mute, video, menu), added a fullscreen button at the top right, and clearly displayed the meeting name with a dropdown. A visual cue at the bottom hints at swipe-up access to chat, helping users interact without clutter.
We minimized the nav bar to just the essential icons (mute, video, menu), added a fullscreen button at the top right, and clearly displayed the meeting name with a dropdown. A visual cue at the bottom hints at swipe-up access to chat, helping users interact without clutter.
Swiping once reveals a minimized chat overlay; swiping twice expands it fully. We embedded reactions and hand raise directly within the chat to streamline interaction and reduce the need for switching views.
Swiping once reveals a minimized chat overlay; swiping twice expands it fully. We embedded reactions and hand raise directly within the chat to streamline interaction and reduce the need for switching views.
Swiping once reveals a minimized chat overlay; swiping twice expands it fully. We embedded reactions and hand raise directly within the chat to streamline interaction and reduce the need for switching views.
Swiping once reveals a minimized chat overlay; swiping twice expands it fully. We embedded reactions and hand raise directly within the chat to streamline interaction and reduce the need for switching views.
Instead of a separate screen, users can now tap the meeting name to view key details like ID, host, passcode, and link—plus a link to more settings. This reduces cognitive load by limiting unnecessary information on entry.
Instead of a separate screen, users can now tap the meeting name to view key details like ID, host, passcode, and link—plus a link to more settings. This reduces cognitive load by limiting unnecessary information on entry.
Instead of a separate screen, users can now tap the meeting name to view key details like ID, host, passcode, and link—plus a link to more settings. This reduces cognitive load by limiting unnecessary information on entry.
Instead of a separate screen, users can now tap the meeting name to view key details like ID, host, passcode, and link—plus a link to more settings. This reduces cognitive load by limiting unnecessary information on entry.
The redesigned menu is compact and icon-supported. We removed features like reactions and fullscreen (now integrated elsewhere), while adding useful tools like Share Screen. Menu items are grouped more clearly to speed up navigation
The redesigned menu is compact and icon-supported. We removed features like reactions and fullscreen (now integrated elsewhere), while adding useful tools like Share Screen. Menu items are grouped more clearly to speed up navigation
The redesigned menu is compact and icon-supported. We removed features like reactions and fullscreen (now integrated elsewhere), while adding useful tools like Share Screen. Menu items are grouped more clearly to speed up navigation
The redesigned menu is compact and icon-supported. We removed features like reactions and fullscreen (now integrated elsewhere), while adding useful tools like Share Screen. Menu items are grouped more clearly to speed up navigation
Users can access view modes from the menu. Both Speaker and Gallery layouts are visually previewed. In Gallery mode, we added pagination ("Page 1/2") to help users understand how many participants are visible and navigate easily.
Users can access view modes from the menu. Both Speaker and Gallery layouts are visually previewed. In Gallery mode, we added pagination ("Page 1/2") to help users understand how many participants are visible and navigate easily.
Users can access view modes from the menu. Both Speaker and Gallery layouts are visually previewed. In Gallery mode, we added pagination ("Page 1/2") to help users understand how many participants are visible and navigate easily.
Users can access view modes from the menu. Both Speaker and Gallery layouts are visually previewed. In Gallery mode, we added pagination ("Page 1/2") to help users understand how many participants are visible and navigate easily.
See It in Action
See It in Action
See It in Action
See It in Action
Explore an interactive prototype of the redesigned Zoom mobile app, highlighting key meeting flows such as chat, reactions, and view mode switching. Built in Figma, this prototype reflects accessibility-driven UI decisions shaped by user research and usability testing.
Explore an interactive prototype of the redesigned Zoom mobile app, highlighting key meeting flows such as chat, reactions, and view mode switching. Built in Figma, this prototype reflects accessibility-driven UI decisions shaped by user research and usability testing.
Explore an interactive prototype of the redesigned Zoom mobile app, highlighting key meeting flows such as chat, reactions, and view mode switching. Built in Figma, this prototype reflects accessibility-driven UI decisions shaped by user research and usability testing.
Explore an interactive prototype of the redesigned Zoom mobile app, highlighting key meeting flows such as chat, reactions, and view mode switching. Built in Figma, this prototype reflects accessibility-driven UI decisions shaped by user research and usability testing.
Outcomes & Lessons
Outcomes
& Lessons
Outcomes & Lessons
Outcomes & Lessons
This project provided valuable learning opportunities in several areas.
This project provided valuable learning opportunities in several areas.
This project provided valuable learning opportunities in several areas.
This project provided valuable learning opportunities in several areas.
Our Zoom redesign achieved unanimous improvement in navigation, with users successfully interacting with new features on initial attempts.
Improved Navigation
We experienced how crucial thorough user research is in guiding effective design decisions, including removing features based on direct feedback.
User Research Value
The project developed our prototyping techniques while working within a collaborative design environment.
Prototyping Skills
Despite scheduling challenges and limited testing opportunities, we successfully adapted to constraints throughout the design process.
Adaptability
Our Zoom redesign achieved unanimous improvement in navigation, with users successfully interacting with new features on initial attempts.
Improved Navigation
We experienced how crucial thorough user research is in guiding effective design decisions, including removing features based on direct feedback.
User Research Value
The project developed our prototyping techniques while working within a collaborative design environment.
Prototyping Skills
Despite scheduling challenges and limited testing opportunities, we successfully adapted to constraints throughout the design process.
Adaptability
Our Zoom redesign achieved unanimous improvement in navigation, with users successfully interacting with new features on initial attempts.
Improved Navigation
We experienced how crucial thorough user research is in guiding effective design decisions, including removing features based on direct feedback.
User Research Value
The project developed our prototyping techniques while working within a collaborative design environment.
Prototyping Skills
Despite scheduling challenges and limited testing opportunities, we successfully adapted to constraints throughout the design process.
Adaptability
Our Zoom redesign achieved unanimous improvement in navigation, with users successfully interacting with new features on initial attempts.
Improved Navigation
We experienced how crucial thorough user research is in guiding effective design decisions, including removing features based on direct feedback.
User Research Value
The project developed our prototyping techniques while working within a collaborative design environment.
Prototyping Skills
Despite scheduling challenges and limited testing opportunities, we successfully adapted to constraints throughout the design process.
Adaptability
The resulting mobile app redesign successfully achieved our primary goal of improving navigation and user experience
The resulting mobile app redesign successfully achieved our primary goal of improving navigation and user experience
The resulting mobile app redesign successfully achieved our primary goal of improving navigation and user experience
The resulting mobile app redesign successfully achieved our primary goal of improving navigation and user experience
